Thomas Marchbanks
RE/MAX Elite
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Mike Wissman, National Sales Manager
"I want to take this time to personally thank you for doing an outstanding job in selling the house for Kay and myself. I wish there was a way to separate the amateurs from he professionals in the sales game. Without a doubt you would be in the top ten percent of the professionals. I have no doubt that had we signed with you from the first our selling time would have been much shorter than we actually experienced.

I would like to commend your professionalism, your tenacity and your willingness to go the extra mile to satisfy your clients. I feel you did a superior job of selling our house in a depressed market and I have no doubt that an "average agent" would not have been able to complete the sale. Having working with two prior agent s i feel very qualified to make that statement.

Being in sales myself, it is a real pleasure to be able to place confidence in another?s ability as Kay and I were able to place our confidence in your hands. Unfortunately, sometimes salesmen are judged only by gross dollars produced and not by actual accomplishments. Please be assured we appreciate your total results.

We will not be able to settle down in the Florence area without the dread of " the house in Tennessee? hanging over our heads. I am issuing an invitation to you to visit us as our guest if you should ever get to the Shoals area. Needless to say you may also use this letter as my recommendation to prospective clients if you should wish to do so. Once again, thank you and good luck in your future endeavors.
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Tyler and Jackie
"We are finally settled in and I am finally organized enough to get this note out to you.

Thank you so much for everything. We really enjoyed having all those treats at Christmas and the dinner on move in day was perfect. Working with you has been such a great experience.

You are our friend and agent for life!"
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"I am writing this letter in commendation of Thomas Marchbanks, and to express my appreciation to RE/MAX for retaining someone of his caliber and understanding of customer service in the Real Estate business.

Thomas has now handled three properties for us, and each one is an example of how an agent should act on behalf of his customer. One of the reasons I write this is that I used other agents before I moved to Memphis, and just used another one with my move to Atlanta. It's a shame, but all agents are paid on the basis of a percentage of the transaction amount- nothing to do with their value, skill, experience, or what the customer thinks of them.

Thomas is an example, and a model of your business. He always acts with speed, courteousy, accuracy, and above all, CONCERN. I cannot say enough about how we have been impressed with how he has taken care of us, and the success he has helped us with.

Thomas will be recommended by me to all employees in my company relocating to or from Memphis. "
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Gary and Judy
"This is just a small way to say "Thanks" for going way beyond your job as my Realtor. Your time and effort with us is deeply appreciated.

Thank you so much! "
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Mary Ann Watson, Ast. Dean of UT Medical
"We received a wonderful letter from LeBonhuer Children's Medical Center regarding your recent contribution on our behalf. Thank you for all your help in selling the house so quickly and efficiently. Your generosity with LeBonheur speaks well for what a caring and sensitive person that you are. "
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Jim and Margaret
"Margaret and I want to thank you for your efforts made on our behalf which helped us to find the house we now call our home. Our expectations were set very high and probably unrealistic at times. Nevertheless, you were supportive of us and didn't try to steer us to purchase a house with which we might have been just satisfied. Instead, you encouraged our patience, you know the right house would eventually come avaiable and now we must thank you for it. Due to your hard work and diligence to the task, we now have the home we wanted in a dream location.

We have come to think of you and your staff as trusted friends that we hate to give up just because our house-buying activities have concluded.

Again, thank you for the professional and skilled methods you employed on our behalf. We will gladely let our friends and Memphis new-comers know just how pleased we are with your approach to real estate sales. I hope we never have to move again but if we do, we will be coming back to you.

Thanks and best wishes"
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Beverly Michalek, Crye-Leike agent
"Just a quick note to thank you for a quick, smooth transaction. I enjoyed working with you and your staff! "
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David & Tracy
"Thanks for all your help! We know you took a lot of time with us---and you even survived our 'first time home buyers jitters!""
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Rob & Sue
"Thank you for all the hard work you did for us. We couldn't have found a better realtor. "
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Felix Bishop, Crye-Leike Realtor
"Thanks for your help through this entire matter - it has been a pleasure working with you......hope we have an opportunity to work with eah other again."
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Robert Fisher, President
"Thank you for all your efforts in helping us secure the Brother Industries, Inc. account. Your enthusiasm for the RE/MAX organization and our Corporate Connection Program contributed substantially to our success and we sincerely apreciate your assistance. "
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Dr. Phillip Langsdon
"It's really refreshing to work with a professional. Thanks for your help and your patience. "
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Dr. Jack Goodman
"I wanted to drop you a note to tell you how great it was to work with your and your staff. You and Allison were terrific and really care about your customers. I will always recommend you to our friends and family. "
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David Tester, Marx & Bensdorf agent
"This business doesn't get any easier but without other good professionals like you and Allison it might, at times, seen impossible!!!"
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Trehargett, TN State Representative
"Congratulations on your recognition as being one of the top 10 Real Estate agents in Shelby County. I applaud your commitment to public service and always striving to improve your business."
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Susan Patterson & Stromile Swift
"Thomas and Allison, Thank you so much for handling everything. We really appreciate everything you do for us. "
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Jules Wade, Executive VP of Memphis Area Assoc. of Realtors
"I was pelased to read your letter about the pleasant experience you had in selling your home. Thomas is a very professional real estate agent and prides himself on providing first class service. So, I am not surprised tohear how fine a job he did. "
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Senator Harold Ford, Jr.
"What an accomplishment. Being the # 1 at anything is difficult but to sustain that effort is incredible. Thanks you for your professionalism and dedication."
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Denise Marshall, Vice President of Engineering & Maintenance
"The Marshal family sincerely appreciates the opportunity to work with you. "
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Donald & K.K. Wynn
"Donald and I would like to send you our warmest thanks. I don't think we could have found a more knowledgable and supportive realtor. Again, thanks for all you did. "
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Richard & Christina Brown
"Words just can't describe how fortunate we feel to have had the opportunity to work with you. We have great admiration for you and you have gone far above and beyond your call of duties. Your best wishes."
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Jack Boyd
"Thanks you for all of your help after the sale. You guys are unreal!! Most companies after the sale want to fall off the face of the world. That's why I told Steve to use you guys. "
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Phillip H. McNeil, Sr.
"I have enjoyed doing business with you the past several years and look forward to doing so in the future. Thanks for being a great agent. "
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Dr. Pam Osborne
"I just wanted to thank you for all the help you have provided with our recent move and for being our "Realtor for Life.""
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Keith & Kristi Richardson
"I wanted to once again thank you for your pro-active approach in marketing our home. We will certainly contact you when we are ready to make a change again. "
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Albert Pertaloin
"You were very kind and patient with us when we came to closing just off the highway and still carrying a touch of Chicago attitude. I loved your easy way with us. A couple of our friends chilled me for leaving Chicago. I told them how pleased I was to be back in the South and that pleasure came directly from our meeting you. Thank you again,
I hope we can find other reasons for our getting together. Director of Germantown Performing Arts Center
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Mikki Duffie, Crye-Leike Realtor
"Thanks for doing a great job. "
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Simon & Heather Lacon
"Thanks for all your help, we will certainly recommend you to everyone. Thanks, Mike Rose Soccer Complex "
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Grace Ulhorn- Realtor
"Thanks Thomas, you've got a great team>"
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Senator Howard H. Baker, Jr.
"Congratulations on your accomplishment and thank you for your extraordinary commitment. Hope to see you in March. "
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Harriet Bradley, Century 21 River Oaks
"It was a pleasure working with you. You've got good skills at what you do and that certainley helps smooth out some of the wrinkles that would other wise get in the way. "
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Tommy White
"Lauren and I would like to thank you and we look foward to a continued successfull relationship. "
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Scottie Bradford, Executive Director First Works
"Thanks for all of your support & help. "
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Carol Pleasants, VP Crye-Leike
"You are a true professional & a joy to work with. "
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John Criswell. Crye-Leike
"Congratulations Thomas on all of your accomplishments. You do our profession proud."
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May Jean Smith, Owner Banyan Tree Realtors
"Thank you for working with me so cooperatively and for having the answers. "
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